What if license not transferred out due to computer damage?

 Disable Request

1.    The flowchart below shows the process of disable the license for SOLIDWORKS:

Note:

• For the activation/deactivation of the SOLIDWORKS License, please refer to user manual A.1.

• Once the disable request is approved, the computer is unable to activate SOLIDWORKS using the         same series number.

• The disable form is attached below:

Disable Request

Serial Number (24 Digits):

Computer ID:

End User Account Name:

VAR Name: CADVision Systems Penang Sdn. Bhd.

Disabled Reason:

<Company Name> would like SolidWorks to disable computer ID: <Computer ID> to release one license on Serial Number: <Series Number> will not install and activate this license on this machine any more in future.

End customer director:

VAR director: 

Request Date:

    

Note: Please fill out this request form and sign this by end customer and VAR or make a stamp of end customer’s company. And save this as PDF or JPEG format and send back this agreement to customercentersr@solidworks.com

We will review your customer’s history and this request the fix this problem.

How to borrow SOLIDWORKS License?

1. In the Start Menu, search for the SolidNetWork License Manager Client 201x program.

2. In the SOLIDWORKS SolidNetwork License Manager window that appears, go to the ‘License            Borrowing’ tab. All available product licenses will be shown in the area on the left.

3. Select the product that you want to borrow, and choose the date from the ‘Borrow until:’ option.           (Note: a license can only be borrowed for a maximum of 30 days). Click ‘Borrow >’.

 

4. After a few seconds, the borrowed licenses will appear in the ‘Borrowed product licenses’ area.             Click OK to close the SolidNetwork License Manager window.

5. Open SOLIDWORKS without connecting to the network to double confirm the success of the                 license borrowing process.

How to install SOLIDWORKS (Standalone License)?

1. When installing SOLIDWORKS, log in as the Local Administrator on the computer. This will ensure that you have full permissions on the entire machine. The Domain Administrator account may not provide enough permissions on the local machine.

2. While most antivirus programs should not interfere with the SOLIDWORKS installation, it’s recommended to disable your active antivirus protection temporarily during the installation. This will prevent any possible sources of conflicts.

https://www.solidworks.com/sw/support/AntiVirus_SW.html

IMPORTANT – Recommended to run the installation from locally downloaded installation files. Installing the program from a network drive can make the process longer.

3. Begin the SOLIDWORKS installation by double-clicking on Setup.exe in the download folder. Choose the ‘Individual’ installation option.

4. Enter your valid serial number. Each serial number should only be entered once. If you have one SOLIDWORKS serial number that includes an add-in (i.e. Simulation), only enter the serial number in the SOLIDWORKS box. The additional boxes are for separate serial numbers.

5. The Summary screen allows you to customize the install. You can change the Products to install, Download Options, Installation Location, and Toolbox/Hole Wizard Options. Press the “+” button beside each section to expand. Click “CHANGE” to modify the default settings.

 

6. CHANGE: Products
• You can select and deselect any products
• Click “Select different packages or products” to change between Premium, Professional and
Standard products

7. CHANGE: Download Options
• ‘Download and install’ will download any additional missing files required to install
• ‘Download only’ will obtain the full installation file set that can be shared
• ‘Install only’ is used if you already have the full installation file set (Download through a Customer Portal Account)

8. CHANGE: Installation Location
• You can modify where the program will be installed
• By default, it will install to C:\Program Files\SOLIDWORKS Corp
• If you will be installing multiple versions of SOLIDWORKS concurrently, please refer to Installing Multiple Versions of SOLIDWORKS with Unique Install Directories

9. CHANGE: Toolbox/Hole Wizard
• You can modify where the Toolbox/Hole Wizard database will be installed
• By default, it will install to C:\SOLIDWORKS Data
• If you will be installing multiple versions of SOLIDWORKS concurrently, please refer to Installing Multiple Versions of SOLIDWORKS with Unique Install Directories

10. Return to the Summary screen, select the check box ‘I accept the terms of the SOLIDWORKS License Agreement’ then ‘Install Now’ to begin. The process should take approximately 20 minutes, depending on computer performance.

11. Restart your computer to complete the installation and re-enable any antivirus programs.

How to Check Program Installed?

 How to check the program installed update?

1. Open My Computer > Control Panel > uninstall a program

2. Click on the View installed updates.

 

3. The updates of each program that installed inside the computer will be shown

How to check for the installed date of a program?

1. Open My Computer > Control Panel > uninstall a program

2. The installed date for each of the program will be shown.

3. The sequence of the program installed can be change according to date (ascending or descending) by clicking the Installed On.

How to activate SOLIDWORKS Xpress Products?

Starting from 2015, the Xpress Products in SOLIDWORKS (SimulationXpress, FloXpress, DriveWorksXpress, etc) requires an additional Product Code that is obtainable from the MySOLIDWORKS Website.

To obtain the codes, you will need a registered Customer Portal Account that is linked to your SOLIDWORKS Serial Number.

1. Launch SOLIDWORKS. Under the Evaluate tab of the Command Manager, click on one of the             Xpress Products to be activated.

2. A window will appear like shown. Click on the link My.solidworks.com/xpress

 

3. Click Log in and sign in using your Customer Portal account.

4. Once you have logged in, the Product Code will appear.

5. Input the Product Code back into SOLIDWORKS.

6. Repeat the same procedure for the other Xpress products and you will be ready to use your Xpress         Products!

How to activate, deactivate the license?

This is done when a user wishes to move his license from one PC to another. For example, newer, faster hardware becomes available.

Pre-setup requirements:

The license serial in the old PC should be keyed into the new PC before the following steps are attempted.

Before SolidWorks 2017 Version:

1. On old PC, in SOLIDWORKS, go to Help > Transfer License

2. Follow on-screen instructions. At the end, SOLIDWORKS will display a dialog, and automatically shut down.

After SolidWorks 2017 Version:

1. On old PC, in SOLIDWORKS, go to Help > Deactivate License

2. Follow on-screen instructions. At the end, SOLIDWORKS will display a dialog, and automatically shut down.

3. On new PC, run SOLIDWORKS. An activation dialog will appear. Select the 1st option. Click next, and follow on-screen instructions.

4. If successful, a success dialog appears. SOLIDWORKS is now activated on the new PC.