Tuesday, 22 September 2020

How do I sign up for the Customer Portal?

1. Go to the SOLIDWORKS Customer Portal: https://customerportal.solidworks.com/

2. Log in using your existing credentials or if you don’t have one, click “Create a SOLIDWORKS             ID” and follow the next steps. If you already have a SOLIDWORKS ID, sign-in and proceed to             Step 12.

3. If creating a new SOLIDWORKS ID, enter your email address and indicate if you have an existing         SOLIDWORKS product serial number. Click Next.

 
4. Enter your company information and fill in all fields, click Next.

5. The system will search the company name for possible matches. If it finds one similar, you may be         prompted with the screen below. If your company exists, select the correct row and click Pick this         Account. If none of the accounts apply, click Create New Account.


6. Now you can enter your contact information and click next.

 
7. A confirmation email will be sent to you. You can close your browser window.


8. Open the email that was sent to you and click hyperlink “Click Here” to activate your customer             portal account.


9. Click Continue, once you see the screen that your account has been created.


10. Close your existing window and navigate back to the login screen. https://customerportal.solidworks.com/

11. If you have locks on your screen, click Register My Products in the My Support section.


12. Enter your SOLIDWORKS product serial number and click, Next.


13. Select the Version from the pop up box and click, Next.


14. Click Next to acknowledge your serial number has been registered and you will return to the home         screen and the locks will be gone. (*The locks will be removed assuming that your serial number            has a valid active subscription service.)




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